Fees & Questions

WHAT IS FULL SERVICE INTERIOR DESIGN?

Full-service interior design is for the client who wants to outsource everything:

• Design
• Sourcing of Products
• Process Management
• Communication with the Trades
• Receiving
• Delivery
• Installation

All of the above are parts of the interior design process and will be included in the budget we refer to as your investment.

FEE SCHEDULE

However, many homeowners are often unclear on how to work with a full-service interior designer. This Fee Schedule and other descriptions should answer most of your questions.

First of all, we want you to know that we strive for all of our projects to be a good fit for everyone involved before we are willing to commit. We know that you want the best service and to have an excellent experience from end to end, and we know that we can provide it as a full-service interior design team. That’s where we really hum – just read our reviews! We also strive to be transparent with fees and to provide line-item pricing on products along with your design presentation. Our pricing is inclusive of all the elements we mentioned above.

Secondly, we also want you to understand that our primary source of revenue is not fees. Through our partnership with DDSI, we enjoy to-the-trade wholesale pricing with over 130 suppliers in the textiles, home furnishings, and décor industry. Many of them are located in North Carolina. We buy wholesale and sell retail similarly to home furnishings and décor stores. However, we are only sourcing and ordering for you. We do not carry overhead inventory, and importantly, we do not shop at retailers on your behalf, either in person or online.

So, when we determine your product budget at the beginning of the project, please know that you will be purchasing directly from Stein Design Team. We are focused on the best quality available for each price point, and categorize our suppliers as good, better, best in terms of their offering.

DESIGN CONSULTATION

After we have an initial twenty-minute discovery phone call, and it’s mutually decided to move forward with up to a two-hour in-depth design consultation, we schedule your appointment. We hope that the discovery call revealed enough about us that you felt comfortable inviting us in as the appointment is not an extended meet and greet or a time for us to provide design “advice”.

It is a working meeting where we will take a home tour, discuss your needs in greater depth, discuss the budget guidelines within which you are working, and our process to successfully meet and exceed your goals. If we mutually decide to move forward, most times the Retainer Agreement is signed, with the fee due at that time. If the project is complex, we may need time to determine the fee based on the full scope.

If third parties such as General Contractors, Painters, or Electricians are required for the project, it will be discussed with you, and ultimately you will contract with the trades directly. We do not employ, subcontract, or manage the trades – we communicate and work with them.

RETAINER AGREEMENTS

Determining a fee arrangement is not always possible by the end of the design consultation meeting as it may, depending on the scope of the project, take some research. However, regardless of when the Retainer is signed, you will know your fee on that date, and it will not change unless the scope changes and a new fee is agreed upon. We mostly work on flat fees, and there simply won’t be any surprises.

INVESTMENT

At the point of signing your Retainer Agreement, we will have agreed upon your investment level for the project, and unless you decide to upgrade your product choices, we won’t exceed the agreed upon investment.

TRADE CONTRACTORS

We make a point of being very transparent with any non-product costs that you may incur with electricians, wallpaper hangers, painters, general contractors, and the like. Stein Design Team does not employ or manage the trades, and you will contract with them directly. Once the contract is in place, we will communicate with them regarding your project throughout the entire process.

BUILDING A NEW HOME

If you are considering building a new home, we can work with you to help you make the myriad choices that are involved with a new build. You are normally given one day to view your options, then one day to make final choices for your new home. This can be quite daunting, so before they are locked in by your builder let us be there at your side as a sounding board and to help you with your choices.

At an hourly rate we will guide you with:

• Choosing cabinetry for kitchens and bathrooms
• Discussing the benefits of different countertops
• Helping with choices for tile, flooring, faucets and lighting
• Assist with paint choices

PROFESSIONAL PAINT CONSULTATION

House painters seldom want the responsibility of choosing paint colors with you. If you need help choosing color, we will come to your home with paint kits. We will discuss what you are trying to achieve and help you achieve a coordinated color palette for interior or exterior paint. This project will be charged at an hourly rate with a minimum of one hour. A travel allowance may be charged for longer distances and will be discussed at the time.

If you have more questions about how to work with an interior designer, call Kristen at Stein Design Team 440-600-7109 or view our contact us page.